Our Policies
AirAsia
To ensure smoothness of operations, we have our share of rules and policies regarding your flight. They may not be as exciting as taking off, breathtaking views mid-flight and landing, but are important especially when you book your flights.
Fare rulesPrivacy policy
Dangerous goods policy
AirAsiaX
To ensure smoothness of operations, we have our share of rules and policies regarding your flight. They may not be as exciting as taking off, breathtaking views mid-flight and landing, but are important especially when you book your flights.
Privacy policy
Dangerous goods policy
AirAsiaChina
To ensure smoothness of operations, we have our share of rules and policies regarding your flight. They may not be as exciting as taking off, breathtaking views mid-flight and landing, but are important especially when you book your flights.
Privacy policy
Service recovery policy
Dangerous goods policy
AirAsiaXChina
To ensure smoothness of operations, we have our share of rules and policies regarding your flight. They may not be as exciting as taking off, breathtaking views mid-flight and landing, but are important especially when you book your flights.
Privacy policy
Service recovery policy
Dangerous goods policy
BIGLoyalty
We're excited to welcome you to BIG Loyalty! But before you proceed, please take a moment to read and understand the following terms and conditions, privacy policy and terms of use:
AirAsia Berhad’s Privacy Policy
BIG Loyalty Sdn Bhd's (924656-U) (formerly known as Think BIG Digital Sdn Bhd) Privacy Policy
AirAsia Berhad’s Terms of Use
BIG Loyalty Sdn Bhd's (924656-U) (formerly known as Think BIG Digital Sdn Bhd) Terms of Use