airasia ride is a new e-hailing service provided by airasia. Order a ride directly from AirAsia MOVE.

Pre-Book Airport Rides is a new service provided by airasia ride, specifically designed for travelers.

To register, install and launch AirAsia MOVE on your phone.
If you already have an airasia rewards account, sign in and ensure your phone number is verified.
If you don't have an account, you can sign up directly from the app. Once signed in, tap on the ‘Ride’ tile on the homescreen to get started.

- Kuala Lumpur, Malaysia
- Chiang Mai, Thailand
- Bali, Indonesia

airasia ride Thailand now available only at Chiang Mai Airport. Up-coming other airport is coming soon!

Absolutely! Pre-booking rides for travel from Thailand to Malaysia through our app remains unaffected. Simply choose your desired destination and date within the app, and we'll gladly accommodate your journey.

airasia ride supports credit/debit card payments. To use a credit/debit card, add the card to your in-app wallet before making a booking.

airasia ride offers a variety of services such as Anyride, Compact, Taxi, LadiesONLY, Minivan, Premium, Xtra, Xtra+, and Xtra Premium.

To enter a promo code, simply tap on the "More" option button (indicated as 3 dots) on the booking page and insert the promo code in the provided box.

Yes, passengers can book up to 7 days in advance and at least 24 hours before departure. When on the Ride page, choose 'Schedule' instead of 'Now', located at the top left of the screen, and select the preferred date and time.

In the event of a cancelled pre-booked ride, the system will automatically search for a new driver. If no driver is available, passengers will be promptly notified of the cancellation.

You can check the status of your order under the "Orders" section.

You will meet your driver at the designated pickup point.

Once your booking request is accepted, you can track the position of the driver on the map.

If your flight is delayed, you should inform the driver about the delay. If they cannot accommodate the new timing, you will need to cancel and book another ride accordingly.

If your driver cancels the booking, airasia ride will automatically search for another driver to complete your booking.

Yes, a refund will be issued should your booking gets cancelled.

You may call or message your driver via the in-app features.

The passengers will borne toll costs.

If there are no physical injuries to the passenger, they can book another ride to continue their journey. If the passenger experiences any physical injuries, the driver's e-hailing insurance will cover the passenger's medical costs. airasia ride will assist and provide relevant information to proceed with the claims.

Passengers earn airasia points. Every THB 20 spent equals to 1 point.